Vivian and her team were very responsive. The place is in a very nice neighbourhood, super close to Tokyo tower. About 10 walk is Azabudai Hills with shops, coffee and restaurants. The foot hall is not due to open until March 13, so we just missed it. The location is close to Oedo line (5 min walk). As well, grocery stores are close by. We have a toddler and although they did not have a pack and play, they helped us order one from Japan Amazon and also helped us set it up. All in all, a great place and would stay again next time.

This is a great place to stay for a family of 4. It’s in the centre of town right next to the tower. It’s comfortable, the beds are great to sleep on and very well designed.
We loved how the sofa bed worked for our two girls who enjoyed their own space.

I think the apartment is more spacious than the photos and we thoroughly enjoyed staying there.

Very cute and comfortable. Warm in the winter, lots of restaurants nearby. Easy access to three subway stations. Would recommended.

Great little place super well located not far from Roppongi and amazing restaurants.
3 of us felt comfortable and slept really well.
Only improvement would be to have proper sound insulation between kitchen and bedroom as one of us worked early and we could hear everything in bedroom
Otherwise value is great for Tokyo
FYI if you need luggage stored you have to use another place as they can’t do that, we used an app called use bounce few minutes away was super easy

We really enjoyed our stay at Vivian's! The location of the apartment was excellent, located closely to the Tokyo tower and the nearest train station just 3 mins by foot. The security was also another highlight with keypads at the lobby/public area. Vivian's team were also very friendly and responsive.

What you see is what you get, and that’s a good thing! Thank you very much for the pleasant stay!

Absolutely loved this place! Had a fantastic stay here. The apartment is incredible, with amazing fit and finish. Feels more like a high end hotel than an apartment. Super nice. And Vivian and her team were super helpful, very accommodating, and extremely responsive. Totally perfect experience. Very close to the subway station which was perfect. Would stay again in a heartbeat!

The place is great! I loved it.
It was perfect for two adults. The team were super responsive and helpful and it was very comfortable and cozy.
Thank you!

Thank you Vivian for a wonderful home away from home! The apartment was so cozy and warm and clean! The mattress was great and the linens were soft and comfortable. The place was clutter free and had lots of hidden space for storage. It was very relaxing - we didn't want to leave we were so comfortable there. Location wise it was perfect for us - peaceful and quiet. The metro was only a few mins away. There is a great pizza place around the corner and many independent Japanese chefs scattered throughout the neighborhood (just need reservation!)